If you recently updated the UEFI (Unified Extensible Firmware Interface) or BIOS (basic input/output system), this can sometimes disable the discrete graphics card, which you can only enable again from the motherboard settings. In the case that the computer has both a discrete and integrated graphics card, you can try switching to the integrated video card to determine whether the discrete card is the problem. While it is rare, sometimes, a driver update could change the video signal to a different port (DisplayPort, HDMI, DVI, Thunderbolt, VGA). If the video card has multiple outputs, try to use a different port and shake the mouse or press any key on the keyboard to wake up the monitor. (You may need to check your manufacturer support website for more specific details.) Disconnecting and reconnecting the video cable and shaking the mouse can also help to wake up the display.Īlthough it might be obvious, re-check the monitor to make sure it's receiving power. In this case, you should double-check the physical connection, ensuring that both ends of the video signal cable are correctly connected in the correct in and out ports. If the problem surfaces before signing into Windows 10, it's likely a problem with the connection between the device and display. The instructions below outline the steps to troubleshoot and resolve the most common issues on Windows 10. When a black screen occurs, there are many things to consider, including problems with hardware or software.
How to fix black screen checking connection problems on Windows 10 How to fix black screen during installation of Windows 10.How to fix black screen reverting previous version of Windows 10.How to fix black screen with System Restore on Windows 10.How to fix black screen with safe mode on Windows 10.How to fix black screen with desktop access on Windows 10.How to fix black screen checking connection problems on Windows 10.In this Windows 10 guide, we'll walk you through the instructions to troubleshoot and fix black screen problems.
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